Hotel Best Mojácar
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Fatos rápidos
Check-in a partir das: | 14:00 |
|---|---|
Check-out até as: | 12:00 |
Animais de estimação | Animais de estimação não são permitidos |
Comodidades
Mais informações sobre Hotel Best Mojácar
Hotel Best Mojácar
Located in front of the beach in Mojácar. The outdoor pools are surrounded by gardens and enjoy panoramic sea views. The air-conditioned rooms at Hotel Best Mojacar are decorated in a Mediterranean style and come with a balcony.
Comentário: 2 de jun. de 2026
Data da estadia: jun. de 2026
Good for kids for a week.
Resposta do hotel
Comentário: 26 de jun. de 2026
Thank you for taking the time to share your experience at Best Mojacar. We are pleased to hear that you found our facilities enjoyable for children and appreciated the proximity to the beach. It is wonderful to know that the sea view balcony added to your pleasant stay.
We acknowledge your feedback regarding the food variety and the operation of the pool bar. Our team continually strives to provide a range of dining options, and we appreciate your input regarding the repetitiveness of the menu. Your comments about the bar and the timing of meals will be taken into consideration as we seek to enhance our guest experience. We understand that convenience is important, especially for families, and we will review our service offerings to better meet our guests’ needs.
We are glad that, despite the areas for improvement, your overall stay was pleasant. We hope to welcome you back in the future for another enjoyable experience.
Best regards,
Best Mojacar
Comentário: 30 de set. de 2026
Data da estadia: set. de 2026
Comentário: 20 de set. de 2026
Data da estadia: set. de 2026
Food in the dinning room was excellent but the time it took to get coffee in the morning was never less than 5-6 minutes, another machine would solve this issue.
Overall great value for money, big rooms and comfortable beds, great walk in shower and very good maid service.
Beware that you could end up parking a long way from the hotel when busy.
Comentário: 28 de ago. de 2026
Data da estadia: ago. de 2026
A pleasant stay with some service issues
The bedrooms are very modern and spacious and the public areas are bright and cheerful. The outdoor areas are generous with no shortage of places to sit or lie down to relax.
It is nice to report that the bar prices for drinks and snacks are very reasonable and in the most part cheaper than the other concessions in the immediate area.
Unfortunately we did experience some issues during our stay.
The service at the bar throughout the day was very slow and not what we would consider to be four star. Average wait time to be served was in our experience around 15 minutes. We do feel we would have patronized the bar more if the service had been better.
On our first day we were invited to tell the hotel via email of our initial impressions of the hotel. We chose this opportunity to let the hotel know of some defects in our room, a broken waste on the bathroom sink, and the room security safe which was unusable.
Neither of these defects were rectified during our stay despite our room being serviced six times during this time. We do not understand why our initial email seems to have been ignored or why the housekeeper did not see and report these faults on any of her visits to the room.
Also, the door lock on our terrace door stopped working close to the end of our stay. This was reported to reception but again no action was taken to repair it before we checked out.
I have to say that none of these defects seriously spoiled our experience of the hotel, but given the hotel's four star rating we were disappointed to find any defects at all in the room.
There seems to be a disconnect between housekeeping and maintenance. Vigilant housekeepers who communicate effectively with a fully mobile maintenance department should result in a defect-free experience for the paying guests.
Resposta do hotel
Comentário: 31 de ago. de 2026
Thank you for taking the time to share your experience at Best Mojacar. We appreciate your kind words about our modern and spacious accommodations, as well as our vibrant public areas and reasonable bar prices. We acknowledge your concerns regarding the service speed at the bar. Your feedback is invaluable, and we continually strive to enhance our service standards.
Additionally, we regret to learn about the issues you encountered with room maintenance and the communication between our housekeeping and maintenance teams. While we aim for impeccable accommodations, it is clear that we did not meet our own standards during your stay. Rest assured, we take your feedback seriously in our ongoing efforts to improve guest satisfaction. We are pleased to know that, despite these inconveniences, your overall experience was positive.
Thank you once again for your insights, and we hope to welcome you back for an even better stay in the future.
Best regards,
Best Mojacar
Comentário: 25 de ago. de 2026
Data da estadia: ago. de 2026
Lack of cleanliness in the room
Ótima localização
Costa de Levante, 2 (Urb Marina de la Torre), Mojácar, 04638, Espanha|A 3,01 km do centro da cidade
Check-in e check-out
Check-in a partir das:
14:00
Check-out até as:
12:00
Bom saber
Animais de estimação não são permitidos
Entre em contato com o hotel para mais informações sobre como adicionar camas extras.

