Hotel Ertl
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Fatos rápidos
Check-in a partir das: | 15:00 |
|---|---|
Check-out até as: | 10:00 |
Animais de estimação | Animais de estimação não são permitidos |
Comodidades
Mais informações sobre Hotel Ertl
Hotel Ertl
Offering free Wi-Fi, this centrally located hotel is just a 10-minute walk from Kulmbach Train Station. Guests enjoy free parking, and each room has a flat-screen TV.
Comentário: 18 de jul. de 2026
Data da estadia: jul. de 2026
Good hotel
For some reason, I found the breakfast for 15€ expensive. But everything was there. Vegetables, fruit, bread, rolls. Maybe it was the quite subjectively somewhat uncomfortable atmosphere in the breakfast room for me.
But I would stay here again anytime!
Comentário: 20 de mai. de 2025
Data da estadia: mai. de 2025
No relaxation from everyday life
After a friendly reception at the reception and a brief briefing in locations, breakfast times, etc., we moved into our Superior double room No. 25 on the 2nd floor.
Apart from the furnishing of the oak bed and a rain shower, we could not detect a "superior".
The water supply at the hand basin gave us only cold water, the TV in the sleeping area showed us no reception for the channels ARD,no BR,WDR,NDR,SW,RBB,One...The media library was thus also not reachable.After the problem was addressed....no remedy.
The room itself was very dark and noisy and the wifi worked only partially.
Since we were only with you for 2 nights, cleaning the room and changing the towels was not necessary.Nevertheless, in our absence, the room was entered, which is a violation of privacy for us.
The breakfast was billed at 15 euros per person per day.For us as frequent travelers it was the worst breakfast we ever had. Packaged cold cuts (no fresh regional like Pressack, Leberkäs or similar), dried cheese could not convince us unfortunately.Unfortunately nothing was weighed after.
Unfortunately, we have not noticed anything about the family hospitality and comfort offered on your website.
The breakfast times should perhaps be reconsidered, because as a holiday guest you want to sleep until 8 am , then get ready and have breakfast.
Mon-Fri 7-9 am and Sunday from 8-10 am is very sporty.
The breakfast room was more like a conference room, too.You don't break a serpentine bone to put some flowers on the table on a Sunday, do you?
We are very disappointed.
Perhaps the owner Mr. Ertl himself should once stay in a hotel and perceive and compare the differences to his hotel. Then a price/performance ratio would also be fair.
At check-out we were also not asked if we were satisfied with everything, just a : Ah, you want to get rid of your money now" came from the lady behind the counter.
Like I said, professional is different.
It's too bad.
Comentário: 16 de out. de 2024
Data da estadia: out. de 2024
Warm and welcoming
Resposta do hotel
Comentário: 17 de out. de 2024
Thank you for taking the time to leave such a kind review about your recent stay at our family-owned hotel. It brings us great joy to hear that you had a wonderful experience with us and that our team was able to provide you with warm and welcoming hospitality.
Our staff takes great pride in providing exceptional service to all of our guests, and we are delighted to know that their efforts were appreciated. We are also glad that you enjoyed our delicious breakfast and found your room to be comfortable.
It was an honor for us to host your family during such a special occasion, and we are grateful for the opportunity to have contributed positively to your overall experience. We strive to create a welcoming atmosphere where families can come together and create unforgettable memories.
We truly appreciate your kind words and hope that we will have the pleasure of hosting you again in the future. Thank you for choosing our hotel for your stay, and please do not hesitate to contact us if there is anything we can do to make your next visit even more enjoyable.
Yours sincerely
Stephan Ertl
Comentário: 29 de jun. de 2025
Data da estadia: jun. de 2025
Comentário: 28 de jun. de 2024
Data da estadia: jun. de 2024
Ótima localização
Hardenbergstrasse 3, Kulmbach, 95326, Alemanha|A 0,29 km do centro da cidade
Check-in e check-out
Check-in a partir das:
15:00
Check-out até as:
10:00
Bom saber
Animais de estimação não são permitidos
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