Você deve apresentar um documento de identidade válido com foto e um cartão de crédito no momento do check-in. Por favor, observe que Pedidos Especiais estão sujeitos a disponibilidade, e custos adicionais podem ser aplicados. Por favor, observe que valor total da reserva deve ser pago antes da sua chegada. Anantara Hotels & Resorts enviará uma confirmação com os dados de pagamento. Após receber o valor total do pagamento, a acomodação enviará um e-mail com seus dados, incluindo o endereço e onde obter as chaves. No caso de saída antecipada, a acomodação irá cobrar o valor total da sua hospedagem. Por favor, informe Anantara Mai Khao Phuket Villas com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva. Hóspedes menores de 18 anos só podem fazer check-in se estiverem acompanhados de ao menos um dos pais ou responsáveis. A damage deposit of THB 5000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the property offers a chargeable transfer from/to Phuket International Airport. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation. Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in. A photograph or photo-copy of the card will not be accepted. The name on the presented credit card must also match the name on the presented identification card / passport. The property does not accept third-party credit card payments. For safety reasons, guests who fail to present this same credit card used to guarantee the booking, will be kindly asked to settle the payment again upon arrival by cash or a new credit card. SPECIAL GALA EVENTS Please note, there is a compulsory New Year's Eve Gala Dinner on 31 December for all resort guests booked over this date. Price at THB 29,425 per adult, children from 4-12 years old will be charged at THB 14,713 per child. Price is inclusive of 10% service charge and 7% government tax." **Price is not included in the room rate and will be collected separately at the hotel upon check in. Please note that there will be prepaid deposits applied to group bookings, as listed below: - Bookings for a minimum of 10 rooms and above, 100% deposit will be charged the total price upon booking made** **This payment is non refundable and non transferable. **Pet Friendly policy : Please note that a maximum of two (2) cats or dogs are allowed per guest room. Pets are permitted only in the following room categories: Pool Pavilion, Two Bedroom Pool Suite, and Two Bedroom Pool Pavilion. - A nightly supplement of THB 1,766 net per pet applies. **For more information, please feel free to contact our hotel reservations team directly at phuket@anantara.com.
