Por favor, informe Railay Princess Resort & Spa com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva. Você deve apresentar um documento de identidade válido com foto e um cartão de crédito no momento do check-in. Por favor, observe que Pedidos Especiais estão sujeitos a disponibilidade, e custos adicionais podem ser aplicados. Rooftop Pool indisponível de qua., 01 de abr. de 2026 até qui., 15 de out. de 2026 Princess Restaurant indisponível de qua., 01 de abr. de 2026 até qui., 15 de out. de 2026 A damage deposit of THB 2000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Railay Princess Resort & Spa offers a transfer service from Krabi International Airport at an additional charge. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation. The resort can only be accessed by a long-tail boat. From Krabi Airport, guests will have to take a taxi to Ao Nam Mao Pier or Aonang Beach to catch a boat to Railay Beach. The resort is located next to the Railay Pier. Please note that the name of the guest on the booking confirmation must be the same name as the credit card holder. Guest must present the same credit card used to guarantee the booking when checking in or making payment at the hotel. The hotel will collect a new payment if guests fail to present their credit card upon check-in. Room rates on 31 December include a compulsory New Year’s Eve gala dinner. Extra people will be additionally charged by the hotel. Guests are required to show a photo ID and a credit card upon check-in. Please note that all Special Requests are subject to availability, and additional charges may apply. Please inform Railay Princess Resort & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of THB 2,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property. Please note that renovation work on the restaurant, reception, rooftop pool and selected accommodation areas will be carried out from April 1, 2026, to October 31, 2026, from 09:00 to 19:00.