LeCrans
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Fatos rápidos
Check-in a partir das: | 15:00 |
|---|---|
Check-out até as: | 12:00 |
Animais de estimação | Animais de estimação permitidos por um custo adicional |
Comodidades
Wi-Fi
Estacionamento
Transporte para o aeroporto
Piscina
Academia
Spa
Mais informações sobre LeCrans
LeCrans
LeCrans oferece jardim, terraço, restaurante e bar em Crans-Montana. As comodidades desta acomodação incluem serviço de quarto e um serviço de concierge, além de Wi-Fi grátis em toda a propriedade.
Avaliações de 
Sozinho
Comentário: 24 de jan. de 2026
Data da estadia: jan. de 2026
A mixed feeling
Check in was smooth and efficient. Its such a small hotel that you get a feeling you are arriving to someones home or a private chalet. Hotel is super historic but with a nice decor. Lunch at hotel restaurant was not so good - kind of like a fast food experience. Service was sooo slow i never experienced that level of lack of any sence of urgency. We had to request to get bread several times and after 40 minutes got advised first we shall put a food order and after get the bread. We were waiting for drinks also like for an hour. After ordering all the food at once it also arrived all together in same moment no order of the dishes etc. Meat we asked for medium it came totally well done.
At this point we didnt have any room nor patience to ask for anything just wanted to go from there asap. Just note that there were 2 tables when we were eating so an empty place.
Breakfast same story its tasty the food and options are avarage but it takes 2 hours to serve one table. We appreciated the kindness of Maximiliane and Clara, thanks for good service and for doing the best.
The room had a lot of issues, radio that would start to make noise in the middle of the night. Room was so dark i had to use my phone light in order to see something. I got amenities including the welcome card from previous guests… i didnt want to touch the cake as didnt know if its from week before from previous guest. Something you dont expect to get when there are only 13 rooms at hotel the mix up cant happen.
Overall if you want privacy its a great place also super affordable but if you want luxury look somewhere else
At this point we didnt have any room nor patience to ask for anything just wanted to go from there asap. Just note that there were 2 tables when we were eating so an empty place.
Breakfast same story its tasty the food and options are avarage but it takes 2 hours to serve one table. We appreciated the kindness of Maximiliane and Clara, thanks for good service and for doing the best.
The room had a lot of issues, radio that would start to make noise in the middle of the night. Room was so dark i had to use my phone light in order to see something. I got amenities including the welcome card from previous guests… i didnt want to touch the cake as didnt know if its from week before from previous guest. Something you dont expect to get when there are only 13 rooms at hotel the mix up cant happen.
Overall if you want privacy its a great place also super affordable but if you want luxury look somewhere else
Resposta do hotel
Comentário: 27 de jan. de 2026
Dear S A,
Thank you for sharing your feedback and for your kind comments regarding the check-in experience, atmosphere, and historic character of our hotel.
We sincerely apologize for the service issues you encountered in our restaurant, including the slow service, lack of coordination, and your meal not being prepared as requested. This is not the standard we aim to provide, and your comments have been shared with the relevant teams.
Regarding the in-room amenities, we would like to clarify that the cake provided is freshly prepared daily. We are sorry this was not clearly communicated and that it caused any concern. We are also reviewing the room issues you mentioned, including the radio disturbance and lighting.
Thank you for recognizing Maximiliane and Clara for their kindness and efforts.
While we are pleased you appreciated the privacy of our hotel, we regret that your stay did not fully meet your expectations and hope to have the opportunity to welcome you again.
Kind regards,
Leyla Hoffmann
Thank you for sharing your feedback and for your kind comments regarding the check-in experience, atmosphere, and historic character of our hotel.
We sincerely apologize for the service issues you encountered in our restaurant, including the slow service, lack of coordination, and your meal not being prepared as requested. This is not the standard we aim to provide, and your comments have been shared with the relevant teams.
Regarding the in-room amenities, we would like to clarify that the cake provided is freshly prepared daily. We are sorry this was not clearly communicated and that it caused any concern. We are also reviewing the room issues you mentioned, including the radio disturbance and lighting.
Thank you for recognizing Maximiliane and Clara for their kindness and efforts.
While we are pleased you appreciated the privacy of our hotel, we regret that your stay did not fully meet your expectations and hope to have the opportunity to welcome you again.
Kind regards,
Leyla Hoffmann
Casal
Comentário: 18 de jun. de 2026
Data da estadia: jun. de 2026
A mountain experience not to be missed!
Our first visit to the Swiss Alps and a stay at LeCrans was a true highlight. A beautiful hotel with the most spectacular views across the Swiss mountains. The hotel had only just opened for the summer season and they were wonderfully organised with everything working as it should.
The hotel itself is beautiful in a traditional chalet style with amazing wood and high vaulted ceilings. We stayed in a deluxe suite which was amazing with superb views. We even had the opportunity to light the fire in our suite on one very cold day! My only suggestion is to add some planting to each balcony to provide a little more privacy. The staff really made our experience truly memorable. A huge thanks to Zacha, head concierge who was incredibly knowledgeable and helpful in coming up with our plans for walks and other things to do. Also, Laura, Virginie and Damien on the front desk who shuttled us places and were always on hand with helpful advice and were always, without fail incredibly charming. The restaurant experience at Mont Blanc is one not to be missed! Alexis and Cyril were equally charming and helpful and really made for two very special evenings in the restaurant that my husband and I had! The chef is amazingly talented and the meals we had are impossible to describe.........but we highly recommend this experience!
A final thanks to Ana also in the restaurant who ran breakfast and was absolutely delightful - a wonderful way to start the day!
We cannot recommend this hotel highly enough for a mountain stay. We will most certainly be back!
The hotel itself is beautiful in a traditional chalet style with amazing wood and high vaulted ceilings. We stayed in a deluxe suite which was amazing with superb views. We even had the opportunity to light the fire in our suite on one very cold day! My only suggestion is to add some planting to each balcony to provide a little more privacy. The staff really made our experience truly memorable. A huge thanks to Zacha, head concierge who was incredibly knowledgeable and helpful in coming up with our plans for walks and other things to do. Also, Laura, Virginie and Damien on the front desk who shuttled us places and were always on hand with helpful advice and were always, without fail incredibly charming. The restaurant experience at Mont Blanc is one not to be missed! Alexis and Cyril were equally charming and helpful and really made for two very special evenings in the restaurant that my husband and I had! The chef is amazingly talented and the meals we had are impossible to describe.........but we highly recommend this experience!
A final thanks to Ana also in the restaurant who ran breakfast and was absolutely delightful - a wonderful way to start the day!
We cannot recommend this hotel highly enough for a mountain stay. We will most certainly be back!
Em grupo
Comentário: 27 de mar. de 2026
Data da estadia: mar. de 2026
Relaxing day
Today I visited le crans Spa it was such an amazing experience. The workers were professional and friendly. After we passed by the restaurant to have a drink service was very good workers as well professional and welcoming especially Emanuel. Thanks a lot I absolutely recommend
Em família
Comentário: 12 de jan. de 2026
Data da estadia: mai. de 2025
Amazing LeCrans in Switzerland!
"Amazing LeCrans in Switzerland!"
I had a wonderful stay at LeCrans in Crans-Montana. Our two-floor suite offered a luxurious experience with an amazing mountain view. We truly enjoyed the stunning scenery, delicious breakfast , and relaxing spa. The staff was incredibly nice and attentive, ensuring we felt well taken care of. Highly recommend this lovely hotel!
Phatarin Suankoggruad (Pi)
I had a wonderful stay at LeCrans in Crans-Montana. Our two-floor suite offered a luxurious experience with an amazing mountain view. We truly enjoyed the stunning scenery, delicious breakfast , and relaxing spa. The staff was incredibly nice and attentive, ensuring we felt well taken care of. Highly recommend this lovely hotel!
Phatarin Suankoggruad (Pi)
Resposta do hotel
Comentário: 15 de jan. de 2026
Dear Phatarin,
Thank you very much for your wonderful review and for taking the time to share your experience at LeCrans. We are truly delighted to hear that you enjoyed your two-floor suite, the breathtaking mountain views, our breakfast, and the spa facilities. It is especially rewarding to know that our team’s attentiveness helped make your stay so memorable.
We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you back to LeCrans in Crans-Montana in the near future.
Warm regards,
Leyla Hoffmann
General Manager
Thank you very much for your wonderful review and for taking the time to share your experience at LeCrans. We are truly delighted to hear that you enjoyed your two-floor suite, the breathtaking mountain views, our breakfast, and the spa facilities. It is especially rewarding to know that our team’s attentiveness helped make your stay so memorable.
We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you back to LeCrans in Crans-Montana in the near future.
Warm regards,
Leyla Hoffmann
General Manager
Em família
Comentário: 31 de dez. de 2025
Data da estadia: dez. de 2025
To flee
A hotel and especially a restaurant to escape. There are much better establishments in Crans and this is not difficult. The lack of professionalism is glaring.
Resposta do hotel
Comentário: 8 de jan. de 2026
Cher Wanderer,
Nous vous remercions d’avoir pris le temps de partager votre retour.
Nous sommes désolés de lire que votre expérience n’a pas été à la hauteur de vos attentes, en particulier en ce qui concerne notre restaurant et notre service. Ce n’est certainement pas l’impression que nous souhaitons laisser à nos clients.
Nous apprécierions sincèrement l’opportunité de comprendre ce qui s’est passé et d’examiner la situation en interne. Si vous le souhaitez, n’hésitez pas à nous contacter à info@lecrans.com
ou par téléphone au +41 27 486 06 60.
Votre retour est important pour nous et nous vous remercions de nous en avoir fait part.
Cordialement,
Leyla Hoffmann
Directrice Générale
Nous vous remercions d’avoir pris le temps de partager votre retour.
Nous sommes désolés de lire que votre expérience n’a pas été à la hauteur de vos attentes, en particulier en ce qui concerne notre restaurant et notre service. Ce n’est certainement pas l’impression que nous souhaitons laisser à nos clients.
Nous apprécierions sincèrement l’opportunité de comprendre ce qui s’est passé et d’examiner la situation en interne. Si vous le souhaitez, n’hésitez pas à nous contacter à info@lecrans.com
ou par téléphone au +41 27 486 06 60.
Votre retour est important pour nous et nous vous remercions de nous en avoir fait part.
Cordialement,
Leyla Hoffmann
Directrice Générale
Excelente localização
Plans Mayens, Lens, 3963, Suíça|A 4,15 km do centro da cidade
Check-in e check-out
Check-in a partir das:
15:00
Check-out até as:
12:00
Bom saber
Animais de estimação permitidos por um custo adicional
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