Mövenpick Hotel Windhoek
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Fatos rápidos
Check-in a partir das: | 14:00 |
|---|---|
Check-out até as: | 11:00 |
Café da manhã | Café da manhã disponível |
Animais de estimação | Animais de estimação não são permitidos |
Crianças | Crianças são bem-vindas neste hotel |
Comodidades
Wi-Fi
Estacionamento
Ar-condicionado
Transporte para o aeroporto
Piscina
Academia
Mais informações sobre Mövenpick Hotel Windhoek
Mövenpick Hotel Windhoek
Localizado em Windhoek, o Mövenpick Hotel Windhoek dispõe de uma piscina exterior aberta durante todo o ano e acesso Wi-Fi gratuito em toda a propriedade. Os hóspedes podem relaxar no spa e centro de bem-estar ou utilizar o centro de fitness.
Avaliações de 
Sozinho
Comentário: 21 de mar. de 2026
Data da estadia: mar. de 2026
A hotel that is appreciated
Beautiful comfortable room including the necessary for the shower, a welcome tray with water, tea, coffee.
The staff is attentive and friendly.
Special mention at the diverse and hearty breakfast to attack the day well!
The staff is attentive and friendly.
Special mention at the diverse and hearty breakfast to attack the day well!
Resposta do hotel
Comentário: 23 de abr. de 2026
Thank you for your kind and thoughtful feedback!
We are delighted to hear that you enjoyed the comfort of your room and appreciated the in-room amenities provided for your convenience. It’s also wonderful to know that our team’s attentive and friendly service made a positive impression on your stay.
A special thank you for highlighting our breakfast offering—we’re thrilled that you enjoyed the variety and abundance to start your day on a great note.
We truly appreciate your feedback and look forward to welcoming you back again soon!
Warm regards,
Movenpick Hotel Windhoek
We are delighted to hear that you enjoyed the comfort of your room and appreciated the in-room amenities provided for your convenience. It’s also wonderful to know that our team’s attentive and friendly service made a positive impression on your stay.
A special thank you for highlighting our breakfast offering—we’re thrilled that you enjoyed the variety and abundance to start your day on a great note.
We truly appreciate your feedback and look forward to welcoming you back again soon!
Warm regards,
Movenpick Hotel Windhoek
Casal
SG
Comentário: 1 de dez. de 2025
Data da estadia: dez. de 2025
Pleasant experience
Stayed here for a night. Room was upgraded to a suite as per membership benefit. Huge room with well equipped amenities. We dined at the restaurant for dinner and breakfast and received wonderful service from Augusto. Very kind gentleman. Thank you.
Resposta do hotel
Comentário: 23 de abr. de 2026
Thank you for sharing your wonderful experience with us!
We’re delighted to hear that you enjoyed your suite upgrade and found the room spacious and well-equipped. It’s also great to know that both your dinner and breakfast experiences were memorable.
A special thank you for recognizing Augusto—he will be truly pleased to hear your kind words. We’re proud to have team members like him who consistently deliver warm and attentive service.
We appreciate your support and look forward to welcoming you back for another exceptional stay!
Warm regards,
Movenpick Hotel Windhoek
We’re delighted to hear that you enjoyed your suite upgrade and found the room spacious and well-equipped. It’s also great to know that both your dinner and breakfast experiences were memorable.
A special thank you for recognizing Augusto—he will be truly pleased to hear your kind words. We’re proud to have team members like him who consistently deliver warm and attentive service.
We appreciate your support and look forward to welcoming you back for another exceptional stay!
Warm regards,
Movenpick Hotel Windhoek
Em grupo
Comentário: 22 de mai. de 2025
Data da estadia: mai. de 2025
Dissappointment
Having experienced the 5star feel and look at The Olive Express and Strand Hotel this 1 night sleep over before flying back to South Africa was a dissappointment. The hotel looks good but the beds need to be replaced, maybe renovations the other reviews referring to is yet to be done for the 2 rooms we saw. The 1st room allocated with 2 single beds flat and falling down towards the heads was changed upon complaining then we were allocated to the nice spacious room with a double bed too small for the room of that size with thin old uncomfortable matrass and linen that look and feel very very old. We decided not to complain this time around as we were tired after driving 4 hrs from Swakopmund but slept with eyes opened looking forward to see the sun and check out. The hotel must upgrade beds, which is what guests enjoys not the look and unmatched 4 str grading right now. Reception must pay attention to detail, I was told that my booking exclude breakfast only when we checked communication that indeed breakfast was included - why this was not checked before arrival?
Takeaway is the beautiful foyer, pool area and breakfast was great, oh yes and a spoil of chocolates locally made buffet on arrival.
Takeaway is the beautiful foyer, pool area and breakfast was great, oh yes and a spoil of chocolates locally made buffet on arrival.
Resposta do hotel
Comentário: 23 de abr. de 2026
Thank you for taking the time to share such detailed feedback following your stay.
We are truly sorry to hear that your experience did not meet your expectations, particularly after enjoying other properties during your trip. Your comments regarding the condition and comfort of the beds, as well as the linen, are very concerning and have been noted for immediate review. A good night’s rest is essential, and we regret that this was not your experience.
We also apologise for the confusion regarding your breakfast inclusion. This should have been verified prior to your arrival, and we understand how frustrating this must have been after a long journey. Your feedback has been shared with our reception team to ensure better attention to detail and improved communication going forward.
That said, we do appreciate you highlighting the positive aspects of your stay, including the foyer, pool area, breakfast, and our welcome treats. It’s encouraging to know that these elements left a good impression.
Thank you once again for your honest feedback. We hope you might consider giving us another opportunity in the future to provide you with the comfort and experience you rightfully expected.
Warm regards,
Movenpick Hotel Windhoek
We are truly sorry to hear that your experience did not meet your expectations, particularly after enjoying other properties during your trip. Your comments regarding the condition and comfort of the beds, as well as the linen, are very concerning and have been noted for immediate review. A good night’s rest is essential, and we regret that this was not your experience.
We also apologise for the confusion regarding your breakfast inclusion. This should have been verified prior to your arrival, and we understand how frustrating this must have been after a long journey. Your feedback has been shared with our reception team to ensure better attention to detail and improved communication going forward.
That said, we do appreciate you highlighting the positive aspects of your stay, including the foyer, pool area, breakfast, and our welcome treats. It’s encouraging to know that these elements left a good impression.
Thank you once again for your honest feedback. We hope you might consider giving us another opportunity in the future to provide you with the comfort and experience you rightfully expected.
Warm regards,
Movenpick Hotel Windhoek
Sozinho
Comentário: 20 de abr. de 2025
Data da estadia: jan. de 2025
Lots to improve on
Stayed here solo for one night. Upon check in everything went well. The room was ready and as I was leaving at 7am the next day I was promised a breakfast box to go (since breakfast was included in the price). Room was clean and it had a nice view however the bed was very uncomfortable (thin mattress and it was slanted somehow). Water came off for a couple hours at night right as I wanted to shower. Maintenance came in to check and said it was probably the City that cut it off. Early the next day I go to reception and ask for the breakfast box and the manager on duty tells me that she doesn't know anything about it. So I asked for a take-away box and it was a whole back and forth on what to do because they had no take-away boxes. Eventually I got through with breakfast and was on my way. I wouldn't recommend staying here. Someone mentioned that the ownership has changed so not sure if the quality of service has to do with that.
Resposta do hotel
Comentário: 23 de abr. de 2026
Thank you for taking the time to share your detailed feedback.
We are pleased to hear that your check-in experience went smoothly and that you found your room clean with a pleasant view. However, we are truly sorry for the challenges you experienced during your stay.
The comfort of our beds is a key part of a good night’s rest, and your comments regarding the mattress condition are concerning. This has been shared with our maintenance and housekeeping teams for urgent review. We also regret the inconvenience caused by the temporary water outage and appreciate your understanding while our team investigated the issue.
We are especially sorry for the confusion around your breakfast takeaway arrangement. This should have been properly communicated and prepared in advance, and the lack of coordination at reception is not the standard we aim to deliver. Your feedback has been addressed with the front office team to ensure better follow-through and preparedness in future.
We appreciate your honest observations, as they help us identify areas that require immediate improvement. While we regret that your experience led you to feel unable to recommend us, we do hope we may have the opportunity to restore your confidence in the future with a much-improved stay.
Warm regards,
Movenpick Hotel Windhoek
We are pleased to hear that your check-in experience went smoothly and that you found your room clean with a pleasant view. However, we are truly sorry for the challenges you experienced during your stay.
The comfort of our beds is a key part of a good night’s rest, and your comments regarding the mattress condition are concerning. This has been shared with our maintenance and housekeeping teams for urgent review. We also regret the inconvenience caused by the temporary water outage and appreciate your understanding while our team investigated the issue.
We are especially sorry for the confusion around your breakfast takeaway arrangement. This should have been properly communicated and prepared in advance, and the lack of coordination at reception is not the standard we aim to deliver. Your feedback has been addressed with the front office team to ensure better follow-through and preparedness in future.
We appreciate your honest observations, as they help us identify areas that require immediate improvement. While we regret that your experience led you to feel unable to recommend us, we do hope we may have the opportunity to restore your confidence in the future with a much-improved stay.
Warm regards,
Movenpick Hotel Windhoek
Em grupo
Comentário: 2 de abr. de 2025
Data da estadia: mar. de 2025
Great staff and comfortable, clean rooms.
This is a very friendly hotel with spacious, comfortable rooms. Comfortable areas to have a drink and chill out. Restaurant is good and breakfasts are very good with great freshly made omelettes or eggs to order. I actually stayed 3 different nights and each time was a good experience.
Resposta do hotel
Comentário: 23 de abr. de 2026
Thank you very much for your wonderful feedback and for choosing to stay with us on multiple occasions.
We are delighted to hear that you enjoyed the spacious and comfortable rooms, as well as the relaxing areas throughout the hotel. It’s also great to know that you had a positive dining experience and appreciated the quality and variety of our breakfast, especially the freshly prepared eggs and omelettes.
Your kind words about our team and consistent positive experiences across your stays truly mean a lot to us. We will be sure to share your feedback with the entire team as encouragement to keep delivering this level of service.
We look forward to welcoming you back again soon for another enjoyable stay.
Warm regards,
Movenpick Hotel Windhoek
We are delighted to hear that you enjoyed the spacious and comfortable rooms, as well as the relaxing areas throughout the hotel. It’s also great to know that you had a positive dining experience and appreciated the quality and variety of our breakfast, especially the freshly prepared eggs and omelettes.
Your kind words about our team and consistent positive experiences across your stays truly mean a lot to us. We will be sure to share your feedback with the entire team as encouragement to keep delivering this level of service.
We look forward to welcoming you back again soon for another enjoyable stay.
Warm regards,
Movenpick Hotel Windhoek
Localização
Corner of Auas, and Aviation Road, Windhoek, 9000, Namíbia|A 3,97 km do centro da cidade
Check-in e check-out
Check-in a partir das:
14:00
Check-out até as:
11:00
Bom saber
Crianças são bem-vindas neste hotel
Entre em contato com o hotel para mais informações sobre como adicionar camas extras.
Entre em contato com o hotel para mais informações sobre como adicionar um berço.
Animais de estimação não são permitidos
Café da manhã disponível
Preço do café da manhã
R$ 76 (aprox. NAD 240) por pessoa
Horário do café da manhã
06:30 - 10:30 de Segunda-feira a Domingo
Por favor, informe Mövenpick Hotel Windhoek com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva.
Este hotel aceita as seguintes formas de pagamento:
Cash
Mövenpick Hotel Windhoek: perguntas frequentes
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