Coco Unlimited
+ 152
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Fatos rápidos
Check-in a partir das: | 15:00 |
|---|---|
Check-out até as: | 12:00 |
Café da manhã | Café da manhã disponível |
Animais de estimação | Animais de estimação não são permitidos |
Crianças | Crianças são bem-vindas neste hotel |
Comodidades
Wi-Fi
Estacionamento
Ar-condicionado
Transporte para o aeroporto
Piscina
Spa
Mais informações sobre Coco Unlimited
Coco Unlimited
Coco Unlimited conta com acomodação com piscina ao ar livre, estacionamento privativo grátis, jardim e área de praia privativa em Tulum. Praia do Sul de Tulum fica a 2 minutos a pé de distância.
Avaliações de 
Viajante anônimo
Comentário: 12 de jun. de 2026
Data da estadia: jun. de 2026
We had a beautiful ocean front room which was great. The staff were all very nice and helpful. Reception helped arrange several taxis for us. The restaurant food and breakfast is very nice and the location is perfect. Would definitely recommend.
Em grupo
Comentário: 22 de jan. de 2026
Data da estadia: jan. de 2026
Great stay ruined by bogus charges for guest linens
A friend and I booked a stay at CoCo Unlimited, in Tulum, México, via an Expedia package deal. We upgraded to an ocean view room and were not disappointed! Location was great. Very close to affordable dining options, good access to taxis and the local bus.
The atmosphere of the property was charming. I loved the thatched roofs on the buildings, lighted boardwalks at night, charming room decor. Saltwater swimming pool has a waterfall and is lit at night. Plenty of available beach seating, with a number of shaded options for those who don’t want to fully bake in the sun.
Rooms can be cleaned upon request and the property grounds were very clean. There was a lot of wind during our stay, which did bring some sargassum to to beach (uncharacteristic for this time of year), but the staff worked hard to clear it and it was pretty much removed by the second or third day of the trip.
Amenities are basic, but suited what we were looking for. Despite being close to some night clubs and larger restaurants, CoCo Unlimited was not noisy at night. There were couples, singles, and families with kids at this property, and all mingled well. There were plenty of options on the included breakfast menu that you didn’t have to eat the same thing every morning. All breakfast is served with fresh juice of the day, hot coffee, and breakfast entree of choice.
The only issue I experienced (which sadly really soured my view of this property) was at checkout. When you checkout, front desk staff has a housekeeper visit your room to account for the linens, check for damages to the room, and to make sure guests don’t leave anything behind.
During the checkout process, we were informed that there were two stained linens that we would need to pay to replace…one white bath towel (that had purple stains from my hair color after I washed it) and one wash cloth that had tinted moisturizer marks on it (no heavy stains from mascara, lipstick, or eyeshadow). The price given for replacement was $15 USD for the washcloth and $40 USD for the bath towel!!!!
There was a sign in the room noting that lost/unreturned beach towels (gray-colored) would incur a replacement fee of $40, but no mention of a replacement fee for bath towels if they were stained/too dirty. Other properties I’ve stayed at provide dark wash cloths for makeup removal, and this property should too, rather than charge guests exorbitantly. $55 USD to replace a towel and a washcloth in MX is highway robbery. Desk staff said it is because they have to send their laundry offsite for cleaning and those items would require special services, but I call BS. In the US, I could buy at least 4 high thread count towels for $40.
If you stay at this property and use spray tan, wear makeup, or have temporary hair color, i recommend bringing your own linens and not using theirs…or asking to see the list of things they charge for, up front, to avoid unpleasant surprises at checkout. A stay at this property can be great value for the cost…unless you wind up unexpectedly paying for linens.
The atmosphere of the property was charming. I loved the thatched roofs on the buildings, lighted boardwalks at night, charming room decor. Saltwater swimming pool has a waterfall and is lit at night. Plenty of available beach seating, with a number of shaded options for those who don’t want to fully bake in the sun.
Rooms can be cleaned upon request and the property grounds were very clean. There was a lot of wind during our stay, which did bring some sargassum to to beach (uncharacteristic for this time of year), but the staff worked hard to clear it and it was pretty much removed by the second or third day of the trip.
Amenities are basic, but suited what we were looking for. Despite being close to some night clubs and larger restaurants, CoCo Unlimited was not noisy at night. There were couples, singles, and families with kids at this property, and all mingled well. There were plenty of options on the included breakfast menu that you didn’t have to eat the same thing every morning. All breakfast is served with fresh juice of the day, hot coffee, and breakfast entree of choice.
The only issue I experienced (which sadly really soured my view of this property) was at checkout. When you checkout, front desk staff has a housekeeper visit your room to account for the linens, check for damages to the room, and to make sure guests don’t leave anything behind.
During the checkout process, we were informed that there were two stained linens that we would need to pay to replace…one white bath towel (that had purple stains from my hair color after I washed it) and one wash cloth that had tinted moisturizer marks on it (no heavy stains from mascara, lipstick, or eyeshadow). The price given for replacement was $15 USD for the washcloth and $40 USD for the bath towel!!!!
There was a sign in the room noting that lost/unreturned beach towels (gray-colored) would incur a replacement fee of $40, but no mention of a replacement fee for bath towels if they were stained/too dirty. Other properties I’ve stayed at provide dark wash cloths for makeup removal, and this property should too, rather than charge guests exorbitantly. $55 USD to replace a towel and a washcloth in MX is highway robbery. Desk staff said it is because they have to send their laundry offsite for cleaning and those items would require special services, but I call BS. In the US, I could buy at least 4 high thread count towels for $40.
If you stay at this property and use spray tan, wear makeup, or have temporary hair color, i recommend bringing your own linens and not using theirs…or asking to see the list of things they charge for, up front, to avoid unpleasant surprises at checkout. A stay at this property can be great value for the cost…unless you wind up unexpectedly paying for linens.
Casal
Comentário: 21 de jun. de 2026
Data da estadia: abr. de 2026
Avoid! Awful service
Rained, ceiling leaked and damaged my hair straightener. Soaked our clothes (they didn’t have a dryer on site to help with this). We were moved rooms (after a couple hours) to a downgraded room, even though we had paid for the honeymoon suite. No reimbursements were provided and they tried to bribe us to not claim the room back by offering us wine from their bar… I’m sorry but it’s obvious that that is not equivalent. We should’ve have been reimbursed at a minimum for the difference in room costs, as well as the replacement of my hair straightener.
Avoid this resort at all costs!!!! Horrible customer service (except the one woman at the front desk- she was nice but not helpful).
Avoid this resort at all costs!!!! Horrible customer service (except the one woman at the front desk- she was nice but not helpful).
Viajante anônimo
Comentário: 4 de mai. de 2026
Data da estadia: abr. de 2026
This hotel was absolutely amazing.
Ms.Betry at the front desk was so nice and sweet, she greeted us everyday she seen us and was so helpful in helping us find taxis at a add decent price.
Or room was absolutely great and the view was even better! It was clean and cozy for us 2. We did opt out of housekeeping but we cleaned it ourselves daily.
The daily included breakfast was great and the staff was great also!
I would recommend this property over and over.. the location was great to be able to walk everywhere on the beach and on the strip street.
Thanks COCO for the amazing stay!!
Ms.Betry at the front desk was so nice and sweet, she greeted us everyday she seen us and was so helpful in helping us find taxis at a add decent price.
Or room was absolutely great and the view was even better! It was clean and cozy for us 2. We did opt out of housekeeping but we cleaned it ourselves daily.
The daily included breakfast was great and the staff was great also!
I would recommend this property over and over.. the location was great to be able to walk everywhere on the beach and on the strip street.
Thanks COCO for the amazing stay!!
Viajante anônimo
Comentário: 16 de abr. de 2026
Data da estadia: abr. de 2026
Limited breakfast options but it was decent . It was cute but overall not super exciting . Didn’t really interact with the staff except for the receptionist for a few minutes and when we left we were asked for a tip. Not sure id go back
Excelente localização
Carretera Tulum- Boca Paila Km 8, Tulum, 77780, México|A 5,69 km do centro da cidade
Check-in e check-out
Check-in a partir das:
15:00
Check-out até as:
12:00
Bom saber
Crianças são bem-vindas neste hotel
Entre em contato com o hotel para mais informações sobre como adicionar camas extras.
Entre em contato com o hotel para mais informações sobre como adicionar um berço.
Animais de estimação não são permitidos
Café da manhã disponível
Horário do café da manhã
07:30 - 11:30 de Segunda-feira a Domingo
No caso de saída antecipada, a acomodação irá cobrar o valor total da sua hospedagem. Por favor, informe Coco Unlimited com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva. Você deve apresentar um documento de identidade válido com foto e um cartão de crédito no momento do check-in. Por favor, observe que Pedidos Especiais estão sujeitos a disponibilidade, e custos adicionais podem ser aplicados. Para garantir sua reserva, é necessário efetuar o pré-pagamento via transferência bancária. A propriedade entrará em contato com você após a realização da reserva para fornecer as instruções de pagamento.
Este hotel aceita as seguintes formas de pagamento:
Coco Unlimited: perguntas frequentes
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