Conrad Punta de Mita
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Fatos rápidos
Check-in a partir das: | 15:00 |
|---|---|
Check-out até as: | 12:00 |
Café da manhã | Café da manhã disponível |
Animais de estimação | Animais de estimação permitidos por um custo adicional |
Crianças | Crianças são bem-vindas neste hotel |
Comodidades
Wi-Fi
Estacionamento
Ar-condicionado
Piscina
Academia
Spa
Mais informações sobre Conrad Punta de Mita
Conrad Punta de Mita
Conrad Punta de Mita has seven restaurants, three outdoor swimming pools, a fitness centre and two bars in Punta Mita. This 5-star hotel offers a 24-hour front desk and room service.
Avaliações de 
Em família
US
Comentário: 8 de jul. de 2026
Data da estadia: jul. de 2026
CONRAD Punta Mita excel!!!
We love coming to Conrad Punta Mita! This place is secluded private resort and you can feel very safe! There are three main pools. One for kids oriented with a water slide which is fun for kids all age. The second pool has a huge vanishing edge out looking the ocean and it is the biggest pool. The third pool is adults only which is great for adults to relax away from everything else and has a wet bar which is great! There are 4 main restaurants CODEX (fine dining), ÁRBOL (breakfast and dinner), PALETA (pool restaurant lunch and afternoon). MEZQUITE (dinner and special events closest to the beach). The sunset are amazing the property is very well keep! The room are immaculately clean. The Conrad staff is the heart of this property: they are friendly, always with a smile, cater to your needs and always make sure your vacation is going smoothly and amazing! My family and I want to specially thanks! Alejandro, Hector and Edgar (Árbol restaurant) for the outstanding service and attention to my family. Antony (front desk), Israel (bellman and valet). Jesus & Francisco (Paleta & Mesquite), José (Head chef of CODEX) and the entire housekeeping staff! To you all thank you very much!
Resposta do hotel
Comentário: 9 de jul. de 2026
Dear Pellon,
Thank you for your wonderful review and for your continued support of Conrad Punta Mita! We're thrilled to hear that you and your family had another memorable stay with us. We'll be sure to share your heartfelt recognition with Alejandro, Hector, and Edgar at Árbol, Antony at the front desk, Israel from our bell and valet team, Jesus and Francisco from Paleta and Mesquite, Chef José at CODEX, and our housekeeping team. They will all be honored to know their warm hospitality and dedication made such a lasting impression on your family. Thank you for taking the time to recognize so many of our team members. Your kind words mean the world to us, and we look forward to welcoming you and your family back for another unforgettable stay at Conrad Punta Mita!
Zain Fernandez,
Guest Relations Manager
Thank you for your wonderful review and for your continued support of Conrad Punta Mita! We're thrilled to hear that you and your family had another memorable stay with us. We'll be sure to share your heartfelt recognition with Alejandro, Hector, and Edgar at Árbol, Antony at the front desk, Israel from our bell and valet team, Jesus and Francisco from Paleta and Mesquite, Chef José at CODEX, and our housekeeping team. They will all be honored to know their warm hospitality and dedication made such a lasting impression on your family. Thank you for taking the time to recognize so many of our team members. Your kind words mean the world to us, and we look forward to welcoming you and your family back for another unforgettable stay at Conrad Punta Mita!
Zain Fernandez,
Guest Relations Manager
Em família
Comentário: 18 de jul. de 2026
bike ride
i loved my bike ride with juan Carlos he really made the experience exciting, fun and interesting with his fun facts and history. He made sure myself and my family were comfortable and feeling good all bike ride gave us waters and breaks to make sure we were well taken care of 10/10 experience!!!
Resposta do hotel
Comentário: 20 de jul. de 2026
Dear Sophia,
We are delighted that you enjoyed your bike ride during your stay at Conrad Punta de Mita! Juan Carlos is a special part of our team, and he does a great job of taking care of our guests. He will be glad to hear your appreciation. It was our pleasure to serve you, and we appreciate your perfect rating. Thank you for staying with us, and we hope to welcome you back!
Zain Fernandez,
Guest Relations Manager
We are delighted that you enjoyed your bike ride during your stay at Conrad Punta de Mita! Juan Carlos is a special part of our team, and he does a great job of taking care of our guests. He will be glad to hear your appreciation. It was our pleasure to serve you, and we appreciate your perfect rating. Thank you for staying with us, and we hope to welcome you back!
Zain Fernandez,
Guest Relations Manager
Em família
Comentário: 18 de jul. de 2026
Amazing time is the only way to describe it
Great experience it’s my second time coming here and it never disappoints. Juan Carlos at the bike tour very friendly and fun . Thank you .
Resposta do hotel
Comentário: 20 de jul. de 2026
Thank you for choosing to stay with us again. It is wonderful to know your second visit was just as enjoyable as your first and that Juan Carlos made your bike tour such a fun and memorable experience. Your kind words will be shared with him, and we truly appreciate your continued support. We look forward to welcoming you back to Conrad Punta de Mita for another five-star stay again soon.
Zain Fernandez,
Guest Relations Manager
Zain Fernandez,
Guest Relations Manager
Em família
Comentário: 7 de jul. de 2026
Data da estadia: jul. de 2026
Outrageous Prices, Poor Climate Control, & Indifferent Management
So far, this has been the most underwhelming vacation our family has ever experienced. While the resort boasts lovely rooms and great front-line staff, it completely falls short of the premium experience it promises. In luxury travel, the tiny details matter. While this property has the foundation to be truly exceptional, it is simply not run that way. For comparison, our family recently stayed at the Conrad Orlando, an experience that far exceeded this resort in every possible category from immaculate service and climate control to flawless execution.
Here is why we cannot recommend this resort:
Unusable Pools & Slow Service: The pools desperately need chillers. Stepping into 90°F water during the hottest months is not refreshing at all. To make matters worse, the daytime poolside service is incredibly slow.
No Climate Control: The A/C was barely functioning in the main lobby, lounge, and restaurant areas, making indoor spaces hot and uncomfortable.
Overpriced & Limited Food: Food prices here are outrageous. During the day, dining options are highly limited, and we were frequently told items were unavailable or not on the menu. While CODEX was spectacular and worth the money, every other dining option fell flat.
The Upgrade Disappointment: We paid an additional $2,500 to upgrade our stay, expecting actual luxury value. Instead, that massive fee basically just went toward offsetting the resort's already exorbitant prices for the buffet and basic spa amenities.
Lack of Family Programming: Compared to other luxury resorts we’ve stayed at, family-oriented activities were almost nonexistent.
Indifferent Guest Relations: When we brought these issues to light, we were met with robotic, boilerplate responses from leadership. It felt like no one actually cared about our experience or requests, they just wanted to check a box.
When you pay a premium price tag, you expect meticulous attention to detail, comfort, and attentive service. The Director of Rooms offered us a $500 credit and 2 complimentary nights at any Conrad but for us, that wasn't enough compensation for the experience/trip we had.
Here is why we cannot recommend this resort:
Unusable Pools & Slow Service: The pools desperately need chillers. Stepping into 90°F water during the hottest months is not refreshing at all. To make matters worse, the daytime poolside service is incredibly slow.
No Climate Control: The A/C was barely functioning in the main lobby, lounge, and restaurant areas, making indoor spaces hot and uncomfortable.
Overpriced & Limited Food: Food prices here are outrageous. During the day, dining options are highly limited, and we were frequently told items were unavailable or not on the menu. While CODEX was spectacular and worth the money, every other dining option fell flat.
The Upgrade Disappointment: We paid an additional $2,500 to upgrade our stay, expecting actual luxury value. Instead, that massive fee basically just went toward offsetting the resort's already exorbitant prices for the buffet and basic spa amenities.
Lack of Family Programming: Compared to other luxury resorts we’ve stayed at, family-oriented activities were almost nonexistent.
Indifferent Guest Relations: When we brought these issues to light, we were met with robotic, boilerplate responses from leadership. It felt like no one actually cared about our experience or requests, they just wanted to check a box.
When you pay a premium price tag, you expect meticulous attention to detail, comfort, and attentive service. The Director of Rooms offered us a $500 credit and 2 complimentary nights at any Conrad but for us, that wasn't enough compensation for the experience/trip we had.
Resposta do hotel
Comentário: 9 de jul. de 2026
Dear Charlie,
Your satisfaction is of the utmost importance to us, and we sincerely apologize that your stay did not reflect the five-star experience we strive to provide every guest. Your feedback is invaluable, and we will carefully review the concerns you shared with our team as we remain committed to continuously improving the experience we deliver.
While we are pleased to know you appreciated our front-line team's hospitality and our accommodations, we regret that we were unable to reach a resolution that met your expectations.
Thank you for taking the time to share your feedback. We sincerely hope you will consider giving us another opportunity to welcome you back and provide the exceptional experience for which Conrad Punta de Mita is known.
Your satisfaction is of the utmost importance to us, and we sincerely apologize that your stay did not reflect the five-star experience we strive to provide every guest. Your feedback is invaluable, and we will carefully review the concerns you shared with our team as we remain committed to continuously improving the experience we deliver.
While we are pleased to know you appreciated our front-line team's hospitality and our accommodations, we regret that we were unable to reach a resolution that met your expectations.
Thank you for taking the time to share your feedback. We sincerely hope you will consider giving us another opportunity to welcome you back and provide the exceptional experience for which Conrad Punta de Mita is known.
Viajante anônimo
Comentário: 27 de jun. de 2026
Data da estadia: jun. de 2026
Fantastic hotel, very attentive staff, amazing food, particularly the breakfast and the beach grill restaurant Mezquite. Very clean, comfy and fresh looking rooms. The pools are great and the beach is very nice and quiet, with not many people.
Excelente localização
Carretera Puna de Mita Sayulita Ki, Litigu, 63734, México|A 1,4 km do centro da cidade
Check-in e check-out
Check-in a partir das:
15:00
Check-out até as:
12:00
Bom saber
Crianças são bem-vindas neste hotel
Todas as idades
R$ 451 (MXN1.519,72) por pessoa/diária
2 anos ou menos
Grátis
Animais de estimação permitidos por um custo adicional
Café da manhã disponível
Preço do café da manhã
R$ 322 (aprox. MXN 1.087,24) por pessoa
Horário do café da manhã
07:00 - 11:00 de Segunda-feira a Domingo
Você deve apresentar um documento de identidade válido com foto e um cartão de crédito no momento do check-in. Por favor, observe que Pedidos Especiais estão sujeitos a disponibilidade, e custos adicionais podem ser aplicados. Por favor, informe Conrad Punta de Mita com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva.
Este hotel aceita as seguintes formas de pagamento:
Cash
Conrad Punta de Mita: perguntas frequentes
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