Conrad Punta de Mita
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Fatos rápidos
Check-in a partir das: | 15:00 |
|---|---|
Check-out até as: | 12:00 |
Café da manhã | Café da manhã disponível |
Animais de estimação | Animais de estimação permitidos por um custo adicional |
Crianças | Crianças são bem-vindas neste hotel |
Comodidades
Wi-Fi
Estacionamento
Ar-condicionado
Piscina
Academia
Spa
Conrad Punta de Mita: avaliações
Avaliações de 
Casal
Comentário: 5 de ago. de 2026
Babymoon at the Conrad
My husband and I stayed here and had a great time. The service and hospitality really stood out and there were lots of personal touches for our Babymoon which was sweet. I appreciated the pool service, specifically at the adult pool. We used the gym which has everything you need for a good workout and was well kept. We also enjoyed all the restaurants and room service.
We wanted to give a special shoutout to Wendy from Beam photography as we booked a photo session through the hotel. The booking process was easy and the photos turned out wonderful. Her experience really showed throughout the shoot as she helped us pose and get all the right angles — which I appreciated since this was also for maternity photos. You can tell she really loves what she does and made us feel great the entire time!
We wanted to give a special shoutout to Wendy from Beam photography as we booked a photo session through the hotel. The booking process was easy and the photos turned out wonderful. Her experience really showed throughout the shoot as she helped us pose and get all the right angles — which I appreciated since this was also for maternity photos. You can tell she really loves what she does and made us feel great the entire time!
Resposta do hotel
Comentário: 7 de ago. de 2026
Dear Bruno,
Congratulations on your coming child! We are honored that you chose to celebrate at Conrad Punta de Mita, and we are delighted that it was so pleasant. Our team knew this was a special occasion, and so we spared no effort to make it memorable. It is great to hear that you enjoyed relaxing at our pool and exercising in our fitness center. Your five-star rating is much appreciated, and we are thrilled that you enjoyed our dining options. Thank you for staying with us, and we hope you will be back after the birth!
Zain Fernandez,
Guest Relations Manager
Congratulations on your coming child! We are honored that you chose to celebrate at Conrad Punta de Mita, and we are delighted that it was so pleasant. Our team knew this was a special occasion, and so we spared no effort to make it memorable. It is great to hear that you enjoyed relaxing at our pool and exercising in our fitness center. Your five-star rating is much appreciated, and we are thrilled that you enjoyed our dining options. Thank you for staying with us, and we hope you will be back after the birth!
Zain Fernandez,
Guest Relations Manager
Casal
Comentário: 7 de ago. de 2026
Conrad Punta de Mita Disappointment 7-2026
Review of Conrad Punta de Mita July, 2026
After visiting and enjoying Conrad Punta de Mita three times in the last three years and writing a gushing review after the first visit, it is now time to follow up with an update after our visit this July, 2026. All resorts evolve and offer different experiences each time we visit. Sometimes they improve, sometimes not. Unfortunately, this visit was a disappointment compared to our past experience at this resort in a way that may indicate deeper management issues at this resort.
First the good news. The beach remains fabulous, clean and good for body surfing. The extensive pool complex includes a dedicated children's area, very large with a slide the kids love, as well as a separate, extensive adult pool complex that is quiet, pristine and relaxing. We love this layout as opposed to having everyone all in the same pool or two. The landscaping is abundant, verdant and well maintained. Finnaly I can’t say enough about the staff who bend over back wards to serve every need you may have.
The first disappointment occurred during check in after arrival at three pm. They had no room ready for us ! I've never been to any hotel in my life that did not have a reserved room ready for us to occupy shortly after arrival. The representative handling our check in, Gladys, seemed to have difficulty navigating the software she was using. When I inquired what the issue was she became borderline rude and indignant that I should ask. We cooled our jets at the lobby bar with shots of tequila that became complimentary after explaining our plight to the bar manager. That took the edge of the hour and a half it took the staff to prepare a room for us. Kudos to the lobby bar manager !
Second disappointment was room service. We always order room service the first night so that we may unwind and relax while unpacking. I don’t mind paying for expensive room service here as it has always been generous and excellent. We ordered the taco entree plate that included three tacos. And a separate entree order of four chicken quesadillas. I was shocked to see how they had shrunk the portions since our last visit. I truly thought they had sent us the children's portion off the menu. They were not even enough for the two of us.
Third disappointment and a big one was the lack of control allowed of the ac in the room. We don’t like sleeping with noisy cold air blowing on us all night. We prefer to allow the quiet ceiling fan to keep us comfortable through the night. The ac system would not shut down completely no matter what setting I tried, including off ! The system would cycle off for five minutes and then back on for five minutes no matter how I set the thermostat. Very noisy, turning itself on and off literally every five minutes ! Called maintenance / housekeeping the next morning to see if they could correct this defect. The maintenance tech came in and attempted to fix it, including replacing a part on the system. He declared it to be fixed and I gave him a five dollar tip. Only to find out that night, the fix didn't take. So back to the on again off again ac for the night. I even tried turning the thermostat all the up and letting it run non-stop. That discontinued the on again, off again problem but it was like sleeping in a noisy refrigerator ! Needless to say we didn’t sleep well this whole trip. In addition the beds were soft and lumpy. Maybe due for replacement ?
These disappointments added up to a sub par experience at the Conrad Punta de Mita on this trip. We will go back to some of our other favorites in Puerto Vallarta until I see reviews indicating improvement in these areas. We may try the Hilton in Los Cabos to see how it compares.
After visiting and enjoying Conrad Punta de Mita three times in the last three years and writing a gushing review after the first visit, it is now time to follow up with an update after our visit this July, 2026. All resorts evolve and offer different experiences each time we visit. Sometimes they improve, sometimes not. Unfortunately, this visit was a disappointment compared to our past experience at this resort in a way that may indicate deeper management issues at this resort.
First the good news. The beach remains fabulous, clean and good for body surfing. The extensive pool complex includes a dedicated children's area, very large with a slide the kids love, as well as a separate, extensive adult pool complex that is quiet, pristine and relaxing. We love this layout as opposed to having everyone all in the same pool or two. The landscaping is abundant, verdant and well maintained. Finnaly I can’t say enough about the staff who bend over back wards to serve every need you may have.
The first disappointment occurred during check in after arrival at three pm. They had no room ready for us ! I've never been to any hotel in my life that did not have a reserved room ready for us to occupy shortly after arrival. The representative handling our check in, Gladys, seemed to have difficulty navigating the software she was using. When I inquired what the issue was she became borderline rude and indignant that I should ask. We cooled our jets at the lobby bar with shots of tequila that became complimentary after explaining our plight to the bar manager. That took the edge of the hour and a half it took the staff to prepare a room for us. Kudos to the lobby bar manager !
Second disappointment was room service. We always order room service the first night so that we may unwind and relax while unpacking. I don’t mind paying for expensive room service here as it has always been generous and excellent. We ordered the taco entree plate that included three tacos. And a separate entree order of four chicken quesadillas. I was shocked to see how they had shrunk the portions since our last visit. I truly thought they had sent us the children's portion off the menu. They were not even enough for the two of us.
Third disappointment and a big one was the lack of control allowed of the ac in the room. We don’t like sleeping with noisy cold air blowing on us all night. We prefer to allow the quiet ceiling fan to keep us comfortable through the night. The ac system would not shut down completely no matter what setting I tried, including off ! The system would cycle off for five minutes and then back on for five minutes no matter how I set the thermostat. Very noisy, turning itself on and off literally every five minutes ! Called maintenance / housekeeping the next morning to see if they could correct this defect. The maintenance tech came in and attempted to fix it, including replacing a part on the system. He declared it to be fixed and I gave him a five dollar tip. Only to find out that night, the fix didn't take. So back to the on again off again ac for the night. I even tried turning the thermostat all the up and letting it run non-stop. That discontinued the on again, off again problem but it was like sleeping in a noisy refrigerator ! Needless to say we didn’t sleep well this whole trip. In addition the beds were soft and lumpy. Maybe due for replacement ?
These disappointments added up to a sub par experience at the Conrad Punta de Mita on this trip. We will go back to some of our other favorites in Puerto Vallarta until I see reviews indicating improvement in these areas. We may try the Hilton in Los Cabos to see how it compares.
Viajante anônimo
Comentário: 3 de ago. de 2026
Data da estadia: jul. de 2026
This place is super nice, the gardens are very well groomed, the lobby is superbly decorated, and the staff is super nice, the only bad thing is the prices of the food and drinks is excessive
Em família
Comentário: 1 de ago. de 2026
Beautiful Resort, Wonderful Staff and a Few Helpful Tips
We stayed at Conrad Punta de Mita for 10 nights in two suites as a family of five, and overall, we had a wonderful experience.
The staff truly made our stay special. Everyone was warm, attentive, and professional, and we especially want to thank the concierge team, who were always helpful and available whenever we needed assistance.
The rooms are very comfortable, spacious, and beautifully designed. We also enjoyed the walk to and from our suites each day. The grounds and gardens are kept flawlessly, and you can clearly see how much care goes into maintaining the property.
The breakfast buffet is very good and offers plenty of variety. We recommend arriving early to avoid the crowds. We went at around 8:00 a.m. every morning, and it was always peaceful and enjoyable.
Our sons especially loved Paleta, the restaurant near the pool, for lunch. The pizza was excellent, and we also enjoyed the ceviche and burgers. For dinner, both Árbol and Mezquite are definitely worth visiting.
We did not have enough time to visit the spa, but the gym is excellent and very well equipped.
There were only a couple of drawbacks. Housekeeping does not seem to follow a consistent schedule, and our rooms could be cleaned anytime between approximately 9:00 a.m. and 3:00 p.m., even when we requested a more specific time.
We also recommend using Uber for transportation outside the resort, as it is significantly less expensive than the hotel’s private transportation. Be sure to book it in advance. For example, a trip to El Anclote cost us approximately 150 pesos by Uber, while the hotel transportation was quoted at around USD 50, which is close to 1,000 pesos.
Despite these small inconveniences, we had a lovely 10-night stay and would happily recommend Conrad Punta de Mita, especially for families looking for spacious accommodations, beautiful surroundings, excellent dining, and genuinely outstanding service.
The staff truly made our stay special. Everyone was warm, attentive, and professional, and we especially want to thank the concierge team, who were always helpful and available whenever we needed assistance.
The rooms are very comfortable, spacious, and beautifully designed. We also enjoyed the walk to and from our suites each day. The grounds and gardens are kept flawlessly, and you can clearly see how much care goes into maintaining the property.
The breakfast buffet is very good and offers plenty of variety. We recommend arriving early to avoid the crowds. We went at around 8:00 a.m. every morning, and it was always peaceful and enjoyable.
Our sons especially loved Paleta, the restaurant near the pool, for lunch. The pizza was excellent, and we also enjoyed the ceviche and burgers. For dinner, both Árbol and Mezquite are definitely worth visiting.
We did not have enough time to visit the spa, but the gym is excellent and very well equipped.
There were only a couple of drawbacks. Housekeeping does not seem to follow a consistent schedule, and our rooms could be cleaned anytime between approximately 9:00 a.m. and 3:00 p.m., even when we requested a more specific time.
We also recommend using Uber for transportation outside the resort, as it is significantly less expensive than the hotel’s private transportation. Be sure to book it in advance. For example, a trip to El Anclote cost us approximately 150 pesos by Uber, while the hotel transportation was quoted at around USD 50, which is close to 1,000 pesos.
Despite these small inconveniences, we had a lovely 10-night stay and would happily recommend Conrad Punta de Mita, especially for families looking for spacious accommodations, beautiful surroundings, excellent dining, and genuinely outstanding service.
Resposta do hotel
Comentário: 3 de ago. de 2026
Mrs. Regino,
Thank you for choosing Conrad Punta de Mita to host your family getaway and for providing such detailed feedback. We are delighted to learn that your ten-night retreat proved to be a memorable five-star experience for everyone, from your dining experiences to relaxing after workouts in our fitness center. It is wonderful to know that our concierge and culinary teams helped elevate your stay, creating special moments for your young travelers around the grounds. We also appreciate your constructive observations regarding room care scheduling and local transit options, as insights like these allow us to continually refine the fluidity of our service. We hope to welcome you and your family back to our resort in the near future.
Zain Fernandez,
Guest Relations Manager
Thank you for choosing Conrad Punta de Mita to host your family getaway and for providing such detailed feedback. We are delighted to learn that your ten-night retreat proved to be a memorable five-star experience for everyone, from your dining experiences to relaxing after workouts in our fitness center. It is wonderful to know that our concierge and culinary teams helped elevate your stay, creating special moments for your young travelers around the grounds. We also appreciate your constructive observations regarding room care scheduling and local transit options, as insights like these allow us to continually refine the fluidity of our service. We hope to welcome you and your family back to our resort in the near future.
Zain Fernandez,
Guest Relations Manager
Em família
Comentário: 24 de jul. de 2026
I would go back
The hotel is very nice, the beach is beautiful, the food was not bad at all either. The hotel staff is super kind and always attentive to everyone's needs; we were a large family and even so, they were always attentive. Special thanks to Eduardo (who helped us with our luggage upon arrival and departure) and to Alexander (who served us at the restaurant) who were extremely kind and attentive to all of us.
Resposta do hotel
Comentário: 28 de jul. de 2026
Gracias por tomarse el tiempo para compartir sus amables comentarios. Nos complace saber que disfrutaron de nuestra hermosa playa en la Riviera Nayarit, nuestra excepcional oferta culinaria y su experiencia en general. Nos alegra especialmente saber que nuestro equipo les causó una impresión tan positiva. Brindar un servicio cálido y atento a cada huésped es nuestra prioridad, y nos complace que nuestro equipo haya atendido a su familia con amabilidad y dedicación. Nos aseguraremos de reconocer la ayuda de Eduardo con su equipaje a su llegada y salida, y la de Alexander por su excelente servicio en el restaurante. Estarán encantados de saber que contribuyeron a que su estadía fuera tan memorable. Fue un placer tenerlos aquí y esperamos recibirlos nuevamente para una estadía de cinco estrellas en el futuro.
Zain Fernández, Gerente de Relaciones con los Huéspedes
Zain Fernández, Gerente de Relaciones con los Huéspedes
Explore a região
Carretera Puna de Mita Sayulita Ki, Litigu, 63734, México|A 1,4 km do centro da cidade
Bom saber
Crianças são bem-vindas neste hotel
Todas as idades
R$ 462 (MXN1.519,72) por pessoa/diária
2 anos ou menos
Grátis
Animais de estimação permitidos por um custo adicional
Café da manhã disponível
Preço do café da manhã
R$ 331 (aprox. MXN 1.087,24) por pessoa
Horário do café da manhã
07:00 - 11:00 de Segunda-feira a Domingo
Você deve apresentar um documento de identidade válido com foto e um cartão de crédito no momento do check-in. Por favor, observe que Pedidos Especiais estão sujeitos a disponibilidade, e custos adicionais podem ser aplicados. Por favor, informe Conrad Punta de Mita com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva.
Este hotel aceita as seguintes formas de pagamento:
Cash
Conrad Punta de Mita: perguntas frequentes
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