Palace Suite
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Fatos rápidos
Check-in a partir das: | 14:00 |
|---|---|
Check-out até as: | 12:00 |
Animais de estimação | Animais de estimação permitidos por um custo adicional |
Comodidades
Mais informações sobre Palace Suite
Palace Suite
Palace Suite is set in a pedestrian-only area in Trieste’s centre, a 10-minute walk from the Cathedral and 500 metres from Piazza dell’Unità. It offers design suites and studios, with free Wi-Fi. Check-in take place opposite the property.
Comentário: 31 de ago. de 2026
Data da estadia: ago. de 2026
Comentário: 25 de ago. de 2026
Data da estadia: ago. de 2026
Comentário: 15 de ago. de 2026
Data da estadia: ago. de 2026
AC units couldn't keep up and shower handle was broken. So for the the price it fell over priced.
Only redeeming thing is the manager apologized over and over. All of the staff were extremely nice.
Comentário: 1 de jul. de 2026
Data da estadia: mai. de 2026
Staff very helpful especially with mobility assistance needs.
Comentário: 2 de jun. de 2026
Data da estadia: mai. de 2026
NO AC- Beware!!
NO A/C for the entire stay! This hotel is a big disappointment. Buyer beware, you have been warned!
I know all the reviews are raving but this review will not rave about the terrible experience from check-in to check-out. I was there from May 22-25, 2026, my travel agent booked it.
This building is not in the main hotel, its down the street around the corner from the main hotel. If you ask for any help like getting the AC to work, it's an effort for someone to show up and know how to fix it.
First, when I checked in, the last guest forgot to return the keys. I was given the managers keys, with a catch, the front desk wanted the keys back to make a copy. I didn't receive any apologies from the hotel about this inconvenience or for the AC not working. The only one who cared was the housekeeper because she couldn't get into the room to clean without the manager keys.
Second: NO AC!! I was there for 3 nights with the avg temp around 85-87 degrees. They sent the tech, I was told to wait 15 minutes maybe it will turn on, no luck! He did bring a fan on the last night.
Third: Breakfast was included in the rate consists of a basket of 2 pieces of bread, 2 muffins, one very small jar of mixed fruit and coffee if you can get a server to wait on you. The waitstaff lacks training. This was the continental buffet. I asked the waiter if I can order eggs yes but it's an additional 6 euros. Breakfast was 30 euros!!
Fourth: After a hot day and no AC in the room, I wanted to take a shower before going to bed, how about a cold shower! No warm water only cold, it was one way to cool down but not exactly what I was thinking!
I told my travel agent about my terrible experience in a very expensive hotel. My travel agent wrote a formal letter of compliant to the hotel manager asking for a price adjustment on the bill, as of today, June 1, 2026, my travel agent has yet to get a return phone call or email.
I hope this helps you think twice about booking your stay, find another hotel.
Resposta do hotel
Comentário: 3 de jun. de 2026
At the time of reading your review, we have already contacted your travel agency and are currently awaiting their response. We have provided all the necessary clarifications regarding the matter and remain available for any further information that may be required.
Kind regards,
Alessandra
Palace Suite Staff
Excelente localização
Via San Nicolò 34 - 36 / Via Dante 6 (check-in at Via San Nicolò 25), Trieste, 34121, Itália|A 0,47 km do centro da cidade
Check-in e check-out
Check-in a partir das:
14:00
Check-out até as:
12:00
Bom saber
Animais de estimação permitidos por um custo adicional
Entre em contato com o hotel para mais informações sobre como adicionar camas extras.