Hostal Hera
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Fatos rápidos
Check-in a partir das: | 14:00 |
|---|---|
Check-out até as: | 11:30 |
Animais de estimação | Animais de estimação não são permitidos |
Comodidades
Mais informações sobre Hostal Hera
Hostal Hera
Em Barcelona, no centro da cidade, Hostal Hera está a 14 minutos a pé de Playa de La Barceloneta e a 300 metros de Museu Picasso. Com Wi-Fi grátis, esta casa de hóspedes 1 estrela conta com uma recepção 24 horas e um serviço de concierge.
Comentário: 19 de jul. de 2026
Data da estadia: jul. de 2026
Comentário: 2 de jul. de 2026
Data da estadia: jun. de 2026
Comentário: 11 de jun. de 2026
Data da estadia: jun. de 2026
SCAM
We went through Booking to reserve a triple room. During payment, the site encountered a bug and, without us realizing it, a quadruple room was also confirmed. On the app, we only saw the triple room. We only discovered the problem upon our arrival.
At the reception, we were asked to pay 50% of the stay in cash, which already seemed very strange to us. The receptionist explained to us in Spanish that we had two reservations and asked us to cancel one of them through Booking. This was followed by a real ping-pong between the hotel and Booking: each blamed the other, with no willingness to help us.
We requested the cancellation of the room that we never wanted to book. The receptionist claimed not to have received the emails from Booking, while the app confirmed the opposite to us. A few days later, we learned that the hotel had indeed received the requests but simply refused the free cancellation.
Therefore, we had to pay for a room in which we never slept. And the worst happened after our return to France: we noticed a new charge of €180 corresponding to that same quadruple room, even though we had already paid for the entire stay and had still not received any refund.
Between the cash payments required, the lack of transparency, the total absence of customer service, and the additional charges, our experience was catastrophic. I strongly advise against this establishment.
Comentário: 5 de jun. de 2026
Data da estadia: mai. de 2026
Staff were very friendly and helpful in all matters. Even helped carry my husband's bag up the stairs!
Comentário: 4 de jun. de 2026
Data da estadia: mai. de 2026
They do have a good location, but need to work on their ameneties to match the high price they charge.
The only good thing was the manager. She was really kind and helpful.
Excelente localização
Rera Palau, 4, Ciutat Vella, Barcelona, 08003, Espanha|A 1,25 km do centro da cidade
Check-in e check-out
Check-in a partir das:
14:00
Check-out até as:
11:30
Bom saber
Animais de estimação não são permitidos
Entre em contato com o hotel para mais informações sobre como adicionar camas extras.


