Parkhotel Waregem
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Fatos rápidos
Check-in a partir das: | 15:00 |
|---|---|
Check-out até as: | 12:00 |
Animais de estimação | Aceita animais de estimação |
Comodidades
Mais informações sobre Parkhotel Waregem
Parkhotel Waregem
Parkhotel Waregem oferece quartos em Waregem. Estação de metrô Phalempins fica a 29 km de distância e Estação de metrô Colbert fica a 30 km. Com terraço, este hotel 4 estrelas tem quartos com ar-condicionado, Wi-Fi grátis e banheiro privativo.
Comentário: 27 de ago. de 2026
Data da estadia: ago. de 2026
Comentário: 6 de ago. de 2026
Data da estadia: ago. de 2026
First my compliments for the reception, perfect, friendly and 'human'
The disaster was the restaurant, i book a hotel with a restaurant, always. It took 45 minutes to get a drink. And 1 hour to even order my food.
It was nice weather, so the terras was quite full, so i expect a little delay. But this was to much.
It was one of the worst hotel-restaurant experiences ever. I do not blame the very young person who had to take the orders. I blame the management.
The first room i received, the airco sounded like a starting jetfighter plane.
The perfect reception arranged a new room after that, again, i repeat, the reception is perfect.
Second room had some defects ( see picture)
It is a very good hotel, but come on, be more perfect please
Comentário: 27 de jun. de 2026
Data da estadia: jun. de 2026
Ok, but............
Although the hotel is fine on its own, I find both the room rates and the prices in the restaurant quite high. For a hotel in this price range, you can expect excellent service, and that is exactly where things go wrong.
Bookings through Booking.com seem to be a problem on a regular basis. Instead of thinking along and looking for a solution together, the responsibility is placed directly with Booking.com. During my last stay, I was even required to repay for an already paid room at check-out, despite being able to show the payment confirmation. I was assured that this would be solved afterwards, but now we are more than three weeks, several phone calls and a solid email. So far, no solution has been found. I keep getting promises that I will get a call back, but that promise is simply not kept. That is, especially for a hotel in this price range, unacceptable.
The restaurant generally serves good food, but even there the execution falls short. Due to understaffing, waiting times are often far too long. During our last visit we were even served raw shrimp. That dish was eventually neatly replaced, but such mistakes simply should not occur when you pay premium prices.
In short: a hotel with potential, but the poor customer service, the lack of solutions and the poor handling of complaints mean that I will not be returning here for a while.
Comentário: 28 de jun. de 2026
Data da estadia: jun. de 2026
Comentário: 1 de mai. de 2026
Data da estadia: abr. de 2026
Ótima localização
31 Zuiderlaan, Waregem, 8790, Bélgica|A 0,65 km do centro da cidade
Check-in e check-out
Check-in a partir das:
15:00
Check-out até as:
12:00
Bom saber
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