Hotel Aton

Name: Hotel Aton
Address: Anzengrubergasse 19, Graz, 8010, Áustria, Graz, Estíria, 8010, Áustria

+ 64

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Fatos rápidos

Check-in a partir das:	12:00
Check-out até as:	11:00
Animais de estimação	Animais de estimação permitidos por um custo adicional

Comodidades

Wi-Fi

Estacionamento

Não fumante

Aceita animais de estimação

Elevador

Instalações adaptadas para pessoas com deficiência (PCDs)

Mais informações sobre Hotel Aton

Hotel Aton

Completamente renovado em 2015, o Hotel Aton está situado em um edifício histórico em uma área residencial de Graz, a cerca de 10 minutos a pé do centro.

Avaliações de

Comentado pelos viajantes

Viajante anônimo

Comentário: 10 de out. de 2024

Data da estadia: out. de 2024

Sheets had faecal matter stains and a full ashtray was left on the balcony.
When I complained the next morning compensation was offered by means of a free breakfast.
Went to get my consolation prize breakfast but there was nothing laid out so I had a miserable double espresso and left in disgust.
Hotels.com gave me a $25 hush voucher.
The only positive thing about this was the checkin help on the phone number provided, the girl was very helpful.
Even though I explained I have a disability and mental health issues the staff in the morning thought a breakfast bribe would keep me quiet

Sozinho

Comentário: 2 de mai. de 2023

Data da estadia: abr. de 2023

After 50 years of traveling, I thought I had heard everything.

Before describing the above record, consider the following when making a reservation:
1 It is more a youth hostel with private rooms than a hotel;
2 Front desk service is limited and irregular;
3 Front desk “staff” are either very young ladies or housewives, all as nice as inefficient, with both no hospitality experience nor a basic command of English;
4 Cleaning standards are very poor;
5 No telephone or safe in the room;
6 Very blue collar neighborhood with weird characters and rather aggressive homeless people walking around from early afternoon to well into the night. Take precautions.
Now, the surreal experience. Judge for yourself.
The following statements were made over the phone by a “senior” hotel staff member while addressing my complaint about housekeeping:
“Excuse me, but I sincerely do not understand why you are angry, offended, about the dirty, stained towels. After all you stained them” (see attached photo)(towels were not changed by housekeeping but hung in the bathroom’s radiator);
“Yes, we have an email to contact us but I do not have access to it” (The hotel lobby has signs showing the hotel’s own email, different from Booking’s)
Not even in the poorest, underdeveloped countries and regions I have visited have I had such a terrible service. Certainly, I did not expect it in Austria, a first world nation, nor in Graz, a city second only to Vienna.

Viajante anônimo

Comentário: 24 de set. de 2019

Data da estadia: set. de 2019

good apartment hotel to stay. quiet street, convient to public transportation or walk to center of the city. Very helpful statt

Em grupo

Comentário: 17 de abr. de 2019

Data da estadia: abr. de 2019

Simpathy, space and price

A recent hotel (3 years), in an older building, well reconfigured. High ceiling! Not claustrophobic. Spacious bathroom. A good surprise near the center of Graz, since it still benefits from free transportation (one station from the center in every direction, as we've been told at the hotel).

Viajante anônimo

Comentário: 26 de jul. de 2018

Data da estadia: jul. de 2018

One block from the tram, easy walking distance to central town, friendly staff. This is a very nice, recently remodeled Graz “house”, with big clean rooms. Only downside was tram depot across the street. If you wake easily with windows open in summer, get a room on the courtyard side.