Por favor, informe Holiday Inn & Suites Makati by IHG com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva. Você deve apresentar um documento de identidade válido com foto e um cartão de crédito no momento do check-in. Por favor, observe que Pedidos Especiais estão sujeitos a disponibilidade, e custos adicionais podem ser aplicados. We are upgrading our guest rooms to enhance your stay. Some floors will remain available for reservations, with efforts made to minimize disruptions. The Front Desk, Flavors Restaurant, and Lobby Lounge will be relocated to the 5th floor on April 14, 2025 while renovations are ongoing. Access to the mall on the 4th floor will be closed during this time. Oz. Bar is also undergoing improvements at the roof deck. Additionally, the function rooms are currently closed, except for Inabel located on the roof deck. This work will occasionally involve noise between 10 AM to 6 PM daily except Sundays. We sincerely apologize for any inconvenience this may cause. Thank you in advance for your kind understanding. For bookings where guest name on the reservation is the same as the name on the credit card used to make the booking, the credit card used and a valid ID of the card holder must be presented upon check-in. In the event that the credit card cannot be presented during check-in, the property will request for a new credit card for the payment of the booking. For senior citizen discount application, please contact the property directly. For bookings where guest is not the credit card holder, please note that the property will send a TPA link to process payment Kindly confirm with your respective airlines if you are permitted to travel to the Philippines prior to booking. Holiday Inn & Suites Makati is accredited to accommodate business and leisure stays. Accommodation requirements & procedures shall be based on the latest local government guidelines otherwise hotel has the right to cancel bookings. Bookings are still subject to confirmation of Hotel Reservations based on room availability on floors designated for business and leisure travel. Kindly expect a reconfirmation email from the Reservations team prior to arrival. In case of high occupancy, the hotel will conduct a credit card authorization to check whether the credit card is valid prior to arrival date.