Você deve apresentar um documento de identidade válido com foto e um cartão de crédito no momento do check-in. Por favor, observe que Pedidos Especiais estão sujeitos a disponibilidade, e custos adicionais podem ser aplicados. Por favor, informe Prestige Lakeside Resort, WorldHotels Elite com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva. Devido ao Coronavírus (COVID-19), esta acomodação está tomando medidas para ajudar a proteger a segurança de seus funcionários e hóspedes. Assim, alguns serviços e comodidades podem ter sido reduzidos ou estar indisponíveis. A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. All guests 19 and older must present a valid form of identification upon check-in. Please note, pet-friendly rooms are limited and based on availability. There is a there is a nightly charge applied. Please note, the fitness centre is available for guests 19 years of age and older. Please note: In an effort to offer guests the best possible experience, we are in the process of an extensive lobby renovation. Work began in early January and includes the replacement of flooring tiles, a new front desk area, new doors, painting, and décor changes. The project is expected to be ongoing until mid-March and will take place throughout the day and evening, up to 7 days a week. While we will do our very best to keep the impact on our valued guests as minimal as possible, there will be times when noise and dust levels will be elevated. At this time, the main entrance will be restricted and no longer available for use. Guests are asked to enter the resort through the convention doors (on the left end of the building near the park) where we have set-up a temporary front desk area. The resort’s pool, gym, and restaurants will remain open and a temporary pathway through the lobby will be used for guest access to those amenities. We recognize that these renovations may be disappointing to your stay, however, we hope you’ll join in the excitement regarding the wonderful changes ahead. Thank you for your patience and understanding; we look forward to offering an enhanced experience in the near future.
